Welcome to de-mal.com. These Terms & Conditions govern your use of our website and services. By accessing or placing an order on our website, you agree to comply with these terms.
1. General Overview
de-mal.com is an eCommerce platform offering beauty and personal care products including skincare, haircare, shampoos, creams, and related items.
We reserve the right to update or modify these terms at any time without prior notice.
2. Use of Website
By using our website, you agree that:
- You are at least 18 years old or using the site under supervision
- You will provide accurate and complete information
- You will not misuse the website for fraudulent or illegal activities
3. Product Information
We aim to provide accurate product descriptions and images. However:
- Product colors may slightly vary due to screen differences
- Results of beauty products may vary from person to person
- We do not guarantee specific results
4. Pricing & Availability
- All prices are listed in PKR (Pakistani Rupees)
- Prices may change without prior notice
- Product availability is subject to stock
We reserve the right to cancel any order due to pricing errors or stock issues.
5. Order Acceptance & Cancellation
- Orders are confirmed via call, SMS, or WhatsApp
- We may cancel orders if:
- Information is incomplete or incorrect
- Order is suspected to be fake or fraudulent
Customers can cancel orders before shipment by contacting us.
6. Payment Method
We currently offer:
- Cash on Delivery (COD)
We do not collect any online payment details.
7. Shipping & Delivery
- Delivery time depends on your location
- Delays may occur due to courier issues or unforeseen circumstances
- Customers must provide accurate shipping details
8. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
- Only eligible products will be accepted
- Refunds are processed after inspection
9. Intellectual Property
All content on de-mal.com including:
- Text
- Images
- Logos
- Graphics
is the property of de-mal.com and cannot be used without permission.
10. Limitation of Liability
de-mal.com is not liable for:
- Any allergic reactions or side effects from products
- Misuse of products
- Indirect or incidental damages
Customers are advised to check product ingredients before use.
11. Privacy
Your personal information is handled according to our Privacy Policy.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content or policies.
13. Changes to Terms
We reserve the right to update these Terms & Conditions anytime.
Continued use of the website means you accept the updated terms.
14. Contact Us
If you have any questions regarding these Terms:
📧 Email: support@de-mal.com
📧 Email: info@de-mal.com